Need help with the NSTAR Gym app? We're happy to help.
nstardancestudios@gmail.com — we usually reply within 1–2 business days.
To request deletion of your account and personal data, see our account deletion page.
Have a suggestion, bug report, or comment about the app? Use our feedback form.
I can't sign in. Make sure you're using the email address you registered with at the studio. Use "Forgot password" on the login screen to reset.
My class booking didn't go through. Check the Bookings tab to see your current reservations. If a class is full you can join the waitlist; you'll be notified if a spot opens.
I want to cancel my membership. Open Profile → Membership & Billing in the app, or email us above.
I'm not getting notifications. Check iOS Settings → Notifications → NSTAR Gym and make sure they're enabled. You can also email us for help.
Studio hours and class schedules are listed inside the app on the Bookings tab.
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